1. Information We Collect

• Personal Information: Name, age, gender, contact details, address, etc.
• Medical Information: Test results, medical history, prescriptions, and other diagnostic data.
• Payment Information: Transaction details including mode of payment (note: we do not store card details).
• Technical Information: IP address, browser type, device information, and browsing activity on our website.

2. How We Use Your Information

• Booking and confirming appointments.
• Conducting diagnostic tests and delivering reports.
• Communicating test results, reminders, and updates.
• Processing payments and issuing invoices.
• Improving our services, operations, and website.
• Legal, regulatory, and safety purposes, if required.

3. Data Security

• All personal and medical data is stored in secure, encrypted systems with restricted access.
• We use industry-standard security protocols to prevent unauthorized access, disclosure, or misuse of your information.
• Our staff is trained to handle your data with the utmost confidentiality.

4. Sharing of Information

• With authorized healthcare professionals for diagnostic or treatment purposes.
• With labs or diagnostic centers if your tests are outsourced (with your consent).
• With government or legal authorities, if required by law.

5. Cookies and Website Analytics

• ur website may use cookies to improve user experience and analyze site traffic.
• You can choose to disable cookies through your browser settings.

6. Your Rights

• You have the right to access, update, or delete your personal information held by us.
• You may request a copy of your test reports and related records.
• You may opt-out of non-essential communications (e.g., promotional messages).

7. Changes to this Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

10. Contact Information

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us: